This website is operated by CareGleam. Throughout the site, the terms "we", "us", and "our" refer to CareGleam. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to review this page periodically. Your continued use of the website following any changes constitutes your acceptance of those changes.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with your use of the Service. A breach of any of these Terms will result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse or limit service where necessary to prevent fraud, abuse, illegal activity, or violations of these Terms.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information on this site is accurate and current. However, the material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary or more authoritative sources. We reserve the right to modify the contents of this site at any time.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change. We reserve the right to modify or discontinue the Service, or any part thereof, at any time. We will endeavor to communicate significant changes where reasonably practicable. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website and may have limited quantities. Returns and exchanges are subject to our Return Policy.

Receipt of an order confirmation does not constitute final acceptance of an order. We reserve the right to cancel or limit orders where inventory availability, pricing accuracy, payment verification, or fraud-review concerns arise. Where an order is cancelled for such reasons, we will notify you and issue a full refund to your original payment method.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately represent all colors.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. All product descriptions and pricing are subject to change at any time at our sole discretion.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

1. Accepted Payment Methods

We accept Visa, Mastercard, Discover, American Express, and PayPal. At checkout, you may select your preferred payment method. Your card or account will be charged by our payment provider after all necessary verification procedures have been completed.

2. Currency

All payments are processed in USD. If your bank or card issuer uses a different currency, the final transaction amount may vary due to exchange rates. Although prices may be displayed in your local currency for reference, all transactions are settled in USD.

3. Payment Security

All payment providers we work with maintain full PCI DSS compliance. Your payment data is securely handled at all times. Our payment providers may securely retain tokenized payment credentials where necessary to facilitate authorized transactions and checkout functionality.

4. Order Accuracy

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors, or orders with inaccurate or incomplete information. We may attempt to contact you before cancelling an order. You agree to provide accurate, current, and complete information for all purchases.

5. Customs and Import Duties

International orders are shipped DDU (Delivered Duty Unpaid). CareGleam does not charge VAT or import duties. Any applicable customs fees, duties, or local taxes upon arrival are the sole responsibility of the recipient. Please contact your local customs authority for information on your country's import policies.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools on an "as is" and "as available" basis. We do not monitor, control, or endorse such tools and accept no liability arising from their use. Any use of optional third-party tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site and do not warrant or assume liability for any third-party materials, products, or services. We encourage you to review the policies of any third-party site before engaging in any transaction.

SECTION 9 — USER COMMENTS AND SUBMISSIONS

If you submit ideas, suggestions, or other materials to us, you grant us the right to use, edit, publish, and distribute such content in any medium without restriction or compensation. You are solely responsible for ensuring that your submissions do not infringe upon the rights of any third party, contain unlawful content, or include malicious code. We reserve the right to remove any content that we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, which is incorporated into these Terms by reference.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to update or cancel orders where information was inaccurate. We will make reasonable efforts to notify affected customers where possible.

SECTION 12 — PROHIBITED USES

In addition to other restrictions set out in these Terms, you agree not to use the site or its content: (a) for any unlawful purpose; (b) to solicit or participate in unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe upon intellectual property rights; (e) to harass, abuse, or discriminate against any person; (f) to submit false or misleading information; (g) to upload malicious code or viruses; (h) to collect personal information of others without consent; (i) to spam, phish, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with the security features of the Service. We reserve the right to terminate your access for any violation of these prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Nothing in this section limits any rights you may have under applicable consumer protection laws in your jurisdiction.

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered through it are provided "as is" and "as available" without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, CareGleam and its directors, officers, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products obtained through it. Where applicable law does not permit the exclusion of certain liabilities, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless CareGleam and its affiliates, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms without affecting the validity of any remaining provisions.

SECTION 16 — TERMINATION

These Terms of Service are effective unless and until terminated by either party. You may terminate at any time by notifying us that you no longer wish to use our Services. If we determine, in our sole judgment, that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice. All obligations and liabilities incurred prior to termination shall survive.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with any policies or operating rules posted on this site, constitute the entire agreement between you and CareGleam and govern your use of the Service, superseding any prior agreements, communications, or proposals between you and us.

SECTION 18 — GOVERNING LAW

These Terms of Service shall be governed by the laws applicable in the jurisdiction in which CareGleam operates, without prejudice to any mandatory consumer protection rights applicable in the customer's place of residence.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms of Service at any time. The most current version will always be available on this page. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms of Service should be directed to us via our Contact Form or by email at support@caregleam.com.